As Australia continues to face down the challenges the COVID-19 pandemic has caused in our communities and our homes, BaptistCare HopeStreet has received a dramatic increase in calls for assistance.

In March, Hopestreet received over double the amount of calls than the month prior. In April, that number increased five-fold.

Thanks to our supporters, BaptistCare has been able to provide support for families and individuals in desperate situations.

At some of our locations, our large emergency relief packs arrive on doorsteps once a week and include basic pantry needs, bread, fresh fruit and vegetables, frozen meats, toiletries, and care products. In other places, clients have been coming to visit in person, and are safely provided with takeaway meals or food hampers.

At a time when the level of disadvantage and distress is growing, we are finding new ways to safely provide essential services.

  • HopeStreet Mayfield is now providing wellness checks, food and support to rough sleepers from our Street Outreach van.
  • Families in our supported playgroups have received children’s activity packs.
  • HopeStreet Port Kembla is delivering healthy takeaway meals, and Bible readings and prayers via SMS.

New ways of connecting in the city

HopeStreet Inner City has remained open and active, adopting new ways of connecting with those in need.

7773 Food Infographics

“Our team share stories of tears, gratitude, struggle and hope that come from their care calls, reminding us of how important connection, trust and relationship is in what we do. We have seen good come out of this experience including a number of people who were sleeping rough provided with a hotel room for 30 days. For many of these people, we’ve seen a really positive change in their mental health and optimism,” says Glen Spencer, Manager at HopeStreet Inner City.